Policies

Privacy Policy

Effective Date: April 3rd 2024

Introduction

S57 Health & Wellbeing Clinic (“We”, “Us”, “Our”) is committed to protecting the privacy of our patients and website visitors (“You”, “Your”). This Privacy Policy explains how we collect, use, disclose and protect your personal data when you use our website https://s57clinic.co.uk/ (the “Website”) and the choices you have associated with your data.

Data We Collect

We may collect the following personal data from you:

  • Contact Information: Name, email address, phone number.
  • Demographic Information: Age, gender (optional).
  • Medical Information: Only collected with your explicit consent for treatment purposes. Strictly confidential and handled according to NHS data protection guidelines.
  • Website Usage Data: IP address, browser type, operating system, referring URL, length of visit, page views etc. This data is usually anonymised and used for website analytics.

How We Use Your Data

We use your data for the following purposes:

  • To provide and improve our services: Booking appointments, responding to enquiries, improving website functionality.
  • To send you information: Appointment reminders, clinic updates (with your consent).
  • For website analytics: Understanding how users interact with the website.

Legal Basis for Processing Data

We process your data based on the following legal grounds:

  • Contractual Necessity: To provide healthcare services you have requested.
  • Legitimate Interests: Website administration, improvement, and marketing (with your consent).
  • Consent: For specific purposes, such as sending newsletters.

Data Retention

We will retain your data for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Data Sharing and Disclosure

We will not share your personal data with third parties except in the following instances:

  • Healthcare Providers: If necessary for your treatment with your consent.
  • Legal Requirements: To comply with law, legal process, or protect the safety of others.

Your Rights

Under GDPR, you have certain rights regarding your personal data, including:

  • Right to Access: You have the right to request a copy of your personal data.
  • Right to Rectification: You have the right to request correction of inaccurate data.
  • Right to Erasure: You have the right to request deletion of your data in certain circumstances.
  • Right to Restriction of Processing: You have the right to restrict processing of your data.
  • Right to Data Portability: You have the right to request transfer of your data to another party.
  • Right to Object: You have the right to object to processing of your data for marketing purposes.

To exercise these rights, please contact us at info@s57clinic.co.uk.

Security

We take reasonable steps to protect your data from unauthorised access, disclosure, alteration, or destruction. However, no internet transmission is completely secure.

Children’s Privacy

Our website is not directed towards children under 13. We do not knowingly collect personal data from children under 13.

Changes to this Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on the Website.

Contact Us

If you have any questions about this Privacy Policy, please contact us at info@s57clinic.co.uk.

Artificial Intelligence (AI) Usage

We may utilise AI to assist with brainstorming blog post ideas and generating initial content. However, AI is a tool, not a replacement for human creativity and expertise. All content on this website undergoes thorough human editing for accuracy, quality, and adherence to our editorial standards.

Cookie Policy

Effective Date: April 3rd 2024

This Cookie Policy explains how S57 Health & Wellbeing Clinic (“We”, “Us”, “Our”) uses cookies and similar technologies on our website https://s57clinic.co.uk/ (the “Website”).

What are Cookies?

Cookies are small data files stored on your device by a website when you visit it. They are widely used to remember you and your preferences, such as login details, website settings, or browsing history.

What Cookies Do We Use?

We use the following types of cookies on our website:

  • Strictly Necessary Cookies: These cookies are essential for the website to function and cannot be switched off in our systems. They are usually only set in response to actions you take, such as logging in or filling in a form.
  • Performance Cookies: These cookies allow us to anonymously analyse website traffic and usage so we can improve your experience.
  • Functionality Cookies: These cookies allow us to remember your choices, such as language preference, and provide enhanced features.

Cookie Consent

We use a cookie banner to inform you about our cookie usage and obtain your consent. You can choose to accept all cookies, manage your preferences, or refuse all non-essential cookies.

Your Cookie Preferences

You can manage your cookie preferences at any time by following the instructions in your browser settings.

More Information

For more information about cookies and similar technologies, please visit the Information Commissioner’s Office (ICO) website: https://ico.org.uk/for-organisations/direct-marketing-and-privacy-and-electronic-communications/guide-to-pecr/cookies-and-similar-technologies/.

Contact Us

If you have any questions about this Cookie Policy, please contact us at info@s57clinic.co.uk.